Privacy Policy

Last Updated: October 1, 2025

At pedido.miami, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Register for our services
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Shipping and billing information
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referral source

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our logistics services
• Process your transactions and manage orders
• Respond to your inquiries and provide customer support
• Send you service updates, technical notices, and security alerts
• Improve our website and services based on usage analytics
• Send marketing communications (with your consent)
• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services (shipping carriers, payment processors, cloud hosting providers)
• Business Partners: Logistics partners necessary to fulfill your orders
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, sale, or transfer of our business

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal obligations)
• Objection to or restriction of certain processing activities
• Data portability
• Withdrawal of consent for marketing communications

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

pedido.miami
Email: [email protected]
Phone: +1 954-361-0222
Toll Free: (833) 331-7733
Location: North Miami & Weston, FL